Beth has worked at The Furniture Ombudsman since late 2016 supporting the Administrative team and the Ombudsman. Prior to this, she studied A-Level English Literature & Language, History and Law for two years at sixth form at The John Henry Newman School.

After finishing her exams, Beth undertook work experience at The Furniture Ombudsman working closely with the Consumer and Member Services Team, and later joined the team. She helps with the many consumers and retailers who contact the Ombudsman each day, playing an integral part assisting her colleagues and ensuring that all queries are dealt with in a timely manner.

Since joining The Furniture Ombudsman, Beth has gone on to achieve an accreditation in Consumer Law & Customer Service and General Data Protection Regulations.